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Getting started

Your Community Engagement Specialist should have already walked you through most setup requirements. Double check you’ve completed all of the steps below.

1. Create tickets

Creating tickets is the first step you need to take before you can start selling with your terminal.

Guide: How to create a ticket on Eventeny

2. Set up a Stripe Express account

Eventeny uses Stripe as our payment processor. You will need to set up a Stripe Express account to start collecting onsite payments.

Guide: Set up your Stripe Express account

3. Device compatibility check

Double-check that your device(s) meet all of the below requirements:

  • My device(s) is an iOS or Android (phone or tablet) that is less than 5 years old

  • I have access to Google Play or the App Store

  • My device has both camera & bluetooth capabilities

  • I have enabled location services for the Eventeny app

  • Kindle/Amazon devices are not compatible

Now onto the fun stuff!

Follow the steps below to start selling tickets with your terminal.

1. Connect your terminal

Connect your terminal to the Eventeny mobile app to start accepting onsite payments.

Guide: How to connect your terminals in the Eventeny mobile app

2. Selling tickets and processing payments

Start selling tickets with the Eventeny mobile app!

Guide: How to sell tickets and process payments in the Eventeny mobile app

Evee's tips for event success

Here are a few tips to set you and your event up for success!

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Battery life

With typical usage, you only need to fully charge the reader once per day. A single charge of the Stripe terminal battery can support 800 NFC transactions and 1200 contact transactions.

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Mobile app

Download the Eventeny mobile app to check-in attendees, issue tickets and process payments.

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Event location

Make sure your location services are enabled  and you set the location of your terminal so you can start accepting payments.