Working with iPads and day of check-ins? Start here.
Issuing tickets and collecting payments? Start here.
Here's a recap of what you should know.
Hardware
Ticket scanning and check-in are fast and easy with the Eventeny mobile app. Use password 654321 to unlock the iPad, and Hotspot Network EventenyEvents, with the password AwesomeEvents to connect to the Hotspot.
For all hardware, ensure you get your requests in at least 30 days before your event, and handle with care. For more information on hardware, check this out.
Ticket scanning
Scanning tickets can be easily done from the check-in screen, where auto-check in can be toggled on to decrease line wait times. Double badge scanning can also be enabled from the check-in screen.
Take this short quiz to complete the course.
Complete your hardware training pre-requisite.
Here's a recap of what you should know.
Hardware
Terminals, iPads, and Hotspots are easy to connect with the Eventeny mobile app downloaded on your tablet, or phone! Use password 654321 to unlock the iPad, and Hotspot Network EventenyEvents, with the password AwesomeEvents to connect to the Hotspot. For Stripe Readers, setup can be found under the More section on the mobile app.
For all hardware, ensure you get your requests in at least 30 days before your event, and handle with care.
For more information on hardware, check this out.
Registration training
Scanning tickets can be easily done from the check-in screen, where auto-check in can be toggled on to decrease line wait times. Attendee information can also be turned off, but this may reduce data collection ability.
Tickets can easily be issued from the mobile app as well, and when assigning seats, ensure that your maps have been created, with seats.
Tickets can also be refunded, upgraded, and switched, all directly from the Eventeny app. Simply navigate to the “Sell” screen to complete these actions.